Follow Us:

Customer Relationship Management Solutions

Home Customer Relationship Management Solutions

 

Customer Relationship Management (CRM) is a methodology used to collate and manage information about customers, sales, marketing effectiveness, responsiveness and market trends. It helps the organization understand, anticipate and respond to customers’ requirements. The process itself is an input for the organization to learn more about customers’ needs and behaviors.

 

Customer and marketing analysis presents unique data complexity and analytical workflow challenges. agileHorde has the business intelligence platform on the market today that is capable of processing the magnitude of data required for effective and meaningful customer relationship management software that can positively affect the bottom line.

The analytical power combined with the intuitive interface of the agileHorde platform makes examining customer behavior, uncovering trends and taking action easy. A good Customer Relationship Management system is a judicious combination of technology and human resources that helps the company to strengthen relationships.

 

When an organization has a good Customer Relation Management system, it enjoys the benefits of providing better customer service, increasing customer revenues, acquiring new customers, simplifying sales and marketing processes which in turn helps the sales staff to finish deals quickly and ensure efficient call center functioning.

 

10+ YEARS
OF EXPERIENCES

Separator-Image-White

agileHorde Technologies is a dynamic company specializing in innovative technology services and outsourcing with powerful functionality for betterment in a client’s business.

We deeply believe that a happier and satisfied customer is the best advert to our services.

Quality Services

We promise to be authentic. We promise to deliver by ensuring our service can’t be beaten and providing the best customer service possible.

Valuable Ideas

We have different tactics to analysis customer concerns, and show how your idea will provide a solution.

Budget Friendly

We offer services at lowers costs, adds more value than costs, builds your brand, helps you to achieve goals/objectives.

Trusted By Many

Happy customers are your biggest advocates and can become your most successful sales team.

 

At agileHorde, we design Customer Relationship Management systems to suit the unique needs of the organization. The challenges are taken into serious consideration and we work to maximize the benefits of the system for the organization. With technological advancement, software are being designed and developed to evolve an effective Customer Relationship Management system. Selection of medium too determines the success of the system. Current trends are use of the mobile and internet technology to support the Customer Relationship Management system.

 

Customer Database Management Software:

Customer database management software stores, organizes, and analyzes customer information. Customer Database Management Software is part of the larger methodology of Customer Relationship Management (CRM). CRM is a strategy for managing the customer experience through the use of information about a customer, the customer’s product or service experiences, and the history of interactions with the customer, The key factors in any successful CRM implementation are Data availability and quality. Enterprise-class Customer Database Management applications are the foundation for any successful CRM solution.

 

agileHorde’s CRM solutions help your company to:

Find the balance between company profitability and client demands
Design and implement a CRM system tailored to your business industry specifics
Ensure your support and service staff is providing a positive customer experience
Receive more value from your technology investments
agileHorde Technologies creates CRM solutions to satisfy your company requirements for all aspects of your sales and marketing plans. We can effectively increase your audience and positively affect the service and support your clients deserve.

Frequently Asked Questions

Blue-Separator-Line-Image

Read software development frequently asked questions (FAQ) from agileHorde Technologies to know about our cost-effective services.

What benefits can you guarantee?

All projects we take up carry the following guarantees:
Confidentiality guarantee: All client details will be kept confidential
Price guarantee: Minimum 60% cost-saving over on-site development
Results guarantee: Progress-linked payments weighted toward the end

What is your experience?

We have more than 10 years of business experience. We’ve worked with and completed projects for transnational food and drink companies, start-ups, real estate, taxi, telecommunications, clothing and courier companies, hotels, influencers, book selling chains, language schools and many, many more.

We are experienced in creating Android, iOS Mobile apps, Web and IoT apps, ELT implementations, games, messengers, entertainment, Web content, augmented reality, e-learning, ad block software, CRM systems and constantly improving our skills! Check out our portfolio to learn more.

What are your rates?

Rates vary, depending on skills, timelines, project nature etc.
Typically, a Senior Developer would work at the rate of $3200/month (isn’t it too low?#).

#isn’t it too low?

Low or high are meaningful only in context. The rate is low not because of technical limitation, but simply because we operate from India, where living costs are lower due to international economies and exchange rates. It is our strategy to pass on these location advantages to our clients.

What do I need to know before contacting you?

Well, the most important thing to know is what do you want to accomplish. Why do I need this software? What for? What should it do? Having a clear vision in mind is crucial when ordering a software application. You don’t want to spend many months developing it with us without being sure what you need. If you have no experience in app development feel free to contact us. We’ll also be glad to help you get started, building projects from scratch is nothing new for us.

Do I need to be tech-savvy to cooperate with you and order a software application?

You certainly do not have to be a software development expert, that’s what we’re here for 🙂 We welcome your experience in that matter if you happen to have any, but are prepared to guide you through the whole process and explain everything. Focus on your needs and we’ll deliver what you require.

Will a project manager be assigned to me as a contact person? Will this contact person be available throughout the time the software is being developed?

Yes. All our customers are assigned a liaison that serves as their guide and information source throughout our whole cooperation.

Will my liaison send me a progress report on a daily basis detailing the work that has been completed? What other pieces of information will they update me on? Will the progress report include a plan for the next sprint?

We send you a report every two weeks (i.e. after each sprint, when the next version of the software is completed) or every month if you prefer. The report includes info on what we plan to achieve in the next sprint. Apart from that you are welcome to contact us any time either in person, via Skype, phone, e-mail or live chat. During work hours we usually answer after no more than few minutes.

Can the software be upgraded in the future as new technology becomes available?

Of course! We are always happy to improve, upgrade and further develop our work.

Will development include the creation of prototypes and demo versions that I can try out?

We would not call it exactly a demo version but using Agile Methodolgy compels us to create operating software as soon as possible and later just add next features along the process. Therefore, you’ll be able to examine and test your software very early.

Why should I choose you and not hire my own software development team?

Hiring your own software developers can be a really smart choice, however, recruitment process is time-consuming and the costs of keeping an in-house programming team are very high. You’ll probably need to employ your own  software engineers sooner or later but hiring us can help you save a lot of money and time (which is basically the same in a business project).

How can I be sure you work at my project as much as you declare?

We thoroughly monitor our developers and control how much time they spend on each task down to the exact minute. We use Harvest softwares and tracker applications to track time spent on your project.

Could you please send me some CVs of your team to have a look at their skills and working experience?

Of course! Please contact us by our contact form or e-mail and we’ll send you complete info regarding our team members’ experience.

If you have any questions that we haven’t covered here, or if you would like to discuss how we can help your organization, contact us!

Looking For CRM Solutions?

agileHorde Technologies's application development and web services combine years of experience with a dedicated team possessing a wide spectrum of technical skill sets. The company understands the business needs and therefore, with robust infrastructure and technology expertise we provide range of services such as web application development, website design and development, Niche websites, Enterprise Solutions, RPA, HIPAA, E commerce, CRM, CMS, ECM, EHR, iOS app, Android app, Hybrid app development according to industry specific needs.

Start with our 1 Day Free Trial work . We offer Expertise Enterprise Solutions! Get Started
+