In order to provide support for commercial grade Web and Software products, software companies must create dedicated product support teams that can quickly respond to a customer’s situation and deliver comprehensive product support solutions. agileHorde enables its clients to focus primarily on their core initiatives by providing reliable, high-quality Web and Software product support and product maintenance services to their end customers.
For most product managers, the day their product is actually released into the market is end of product development activity. In fact, product release isn’t the end; it’s usually the start of a long maintenance and upgrade cycle. Once a product is out in the market, managers need to begin thinking about how to incorporate the feedback they receive into the next version of the product, to improve usability, user-friendliness, features and overall value.
agileHorde helps you to reduce risks, save on IT operations, bring down infrastructure costs, realize gains from mobility, analytics and integration & leverage tools of social collaboration. Our solutions adapt the latest technology and analytics to help improve everything from product maintenance, to sales and CRM.
Our Product Support & Maintenance Service Offering:
🎯 24×7 Product Support & Maintenance
🎯 Early product support and maintenance planning
🎯 24×7 Customer support
🎯 Premier enhanced application management
🎯 Expertise in legacy application maintenance, software product maintenance, database and data warehouse support, and website and ecommerce maintenance
🎯 Level II and III Product Support
🎯 Remote and on-site product support
🎯 Reactive and proactive product support
🎯 Response time driven product support
🎯 Troubleshooting and continuing product maintenance
🎯 Maintenance and support for legacy application, software products, databases and data warehouses
agileHorde’s extended product support infrastructure specifically developed for software companies, and our product support team is a combination of domain and technology expertise.
Software product maintenance activities can be broadly classified into:
# Corrective Maintenance- Reactive modification to correct discovered problems.
# Adaptive Maintenance- Modification to keep it usable in a changed or changing environment.
# Perfective Maintenance- Improve performance or maintainability.
# Preventive Maintenance- Modification to detect and correct latent faults.
# Most enterprise products face a problem in supporting their installed base on legacy versions of the product.
Software product maintenance need may arise to:
# Correct errors
# Correct requirements and design flaws
# Improve the design
# Make enhancements
# Interface with other systems
# Convert to use other hardware
# Migrate legacy systems
# Retire systems
# Maintaining control over the system’s day-to-day functions
# Maintaining control over system modification
# Perfecting existing acceptable functions
# Prevent system performance from degrading to unacceptable levels
We can help you to grow
We are the solution provider, We Turn Ideas Into Works of Art. We vow to deliver best solution to our customers.
Our ambition is to make information, technology, products and our solutions accessible to all over world.
Years of experience
Excellent, reliable delivery company with great customer service and support . Have been working with them for many years and have never had any issue. They are always eager to help and go an extra mile if needed.Kendall StroudLos Angeles - USA
During the course of our project, they maintained the highest standards of quality, value, professionalism. Our project was completed on schedule and under budget. When you hire agileHorde, you are hiring more than a General Contractor; you are hiring a partner and an advocate for your dreams and goals.Maria CarlosShibuya - Tokyo
This Team did an amazing job or working with me. They are very flexible and made sure the needs for my project would be met in a reasonable manner. I would suggest others to work with them as well.Miguel PedroIOWA- USA
First job and you are great. Total confidence just by the way we talked about problems I was having with my finished product and what I wanted. Thank you so much for an amazing service and help and advice. Will be back soon!.Adir GomesTijucas - Brazil
Frequently Asked Questions
Read software development frequently asked questions (FAQ) from agileHorde Technologies to know about our cost-effective services.
What benefits can you guarantee?
Confidentiality guarantee: All client details will be kept confidential
Price guarantee: Minimum 60% cost-saving over on-site development
Results guarantee: Progress-linked payments weighted toward the end
What is your experience?
We have more than 10 years of business experience. We’ve worked with and completed projects for transnational food and drink companies, start-ups, real estate, taxi, telecommunications, clothing and courier companies, hotels, influencers, book selling chains, language schools and many, many more.
We are experienced in creating Android, iOS Mobile apps, Web and IoT apps, ELT implementations, games, messengers, entertainment, Web content, augmented reality, e-learning, ad block software, CRM systems and constantly improving our skills! Check out our portfolio to learn more.
What are your rates?
Typically, a Senior Developer would work at the rate of $3200/month (isn’t it too low?#).
Low or high are meaningful only in context. The rate is low not because of technical limitation, but simply because we operate from India, where living costs are lower due to international economies and exchange rates. It is our strategy to pass on these location advantages to our clients.
What do I need to know before contacting you?
Do I need to be tech-savvy to cooperate with you and order a software application?
Will a project manager be assigned to me as a contact person? Will this contact person be available throughout the time the software is being developed?
Will my liaison send me a progress report on a daily basis detailing the work that has been completed? What other pieces of information will they update me on? Will the progress report include a plan for the next sprint?
Can the software be upgraded in the future as new technology becomes available?
Will development include the creation of prototypes and demo versions that I can try out?
Why should I choose you and not hire my own software development team?
How can I be sure you work at my project as much as you declare?
Could you please send me some CVs of your team to have a look at their skills and working experience?
Of course! Please contact us by our contact form or e-mail and we’ll send you complete info regarding our team members’ experience.
If you have any questions that we haven’t covered here, or if you would like to discuss how we can help your organization, contact us!
L👀king For Product Maintenance Support?
agileHorde Technologies's application development and web services combine years of experience with a dedicated team possessing a wide spectrum of technical skill sets. The company understands the business needs and therefore, with robust infrastructure and technology expertise we provide range of services such as web application development, website design and development, mobile apps development according to industry specific needs.