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How Outsourcing Process Works


When you want to widen the performance gap between your company and your competitors, you do what most world-class companies do—leverage technology and business best practices. That means you take the help of a business process outsourcing (BPO) partner like agileHorde Technologies.

Partnering us not only helps you get financial and business windfalls, it helps with efficiencies and cost saving. Let us now take you through a tour of how outsourcing works from the initial request to final delivery and everything in between. At every stage of the process we hold your hand so you only get the best customer service.

Here Is How Outsourcing Works

Full-time Equivalents


Your Requirement

Tell us about your outsourcing plans and project specs, business requirements and goals in details



Business Development Manager will contact you with a quote (If needed consulting for first-time outsources)


Drafting of Contract Agreements

Contract agreements including Work Orders and non-disclosure agreements are drafted for authorization


Technology & Infrastructure (Internal)

Information Technology and Infrastructure Managers are notified to enable resource transition (not applicable for one-time projects)


1st Phase Trial & Transition

1st phase project transition – testing and managing ramp-ups (not applicable for one-time projects)


Project Scope Analysis

Our subject matter experts will analyze the project scope and understand your goals


Solution Presentation

A detailed solution is drafted to maximize operational efficiency (optional for one-time projects)


Subject Matter Experts

Subject Matter Experts are assigned to work with client for knowledge transfer (optional for one-time projects)


Transition Documentation (Internal)

Business Heads plan and document process transition phases (not applicable for one-time projects)


Reporting & Billing

Productivity reporting and billing

Frequently Asked Questions


Read software development frequently asked questions (FAQ) from agileHorde Technologies to know about our cost-effective services.

What benefits can you guarantee?

All projects we take up carry the following guarantees:
Confidentiality guarantee: All client details will be kept confidential
Price guarantee: Minimum 60% cost-saving over on-site development
Results guarantee: Progress-linked payments weighted toward the end

What is your experience?

We have more than 10 years of business experience. We’ve worked with and completed projects for transnational food and drink companies, start-ups, real estate, taxi, telecommunications, clothing and courier companies, hotels, influencers, book selling chains, language schools and many, many more.

We are experienced in creating Android, iOS Mobile apps, Web and IoT apps, ELT implementations, games, messengers, entertainment, Web content, augmented reality, e-learning, ad block software, CRM systems and constantly improving our skills! Check out our portfolio to learn more.

What are your rates?

Rates vary, depending on skills, timelines, project nature etc.
Typically, a Senior Developer would work at the rate of $3200/month (isn’t it too low?#).

#isn’t it too low?

Low or high are meaningful only in context. The rate is low not because of technical limitation, but simply because we operate from India, where living costs are lower due to international economies and exchange rates. It is our strategy to pass on these location advantages to our clients.

What do I need to know before contacting you?

Well, the most important thing to know is what do you want to accomplish. Why do I need this software? What for? What should it do? Having a clear vision in mind is crucial when ordering a software application. You don’t want to spend many months developing it with us without being sure what you need. If you have no experience in app development feel free to contact us. We’ll also be glad to help you get started, building projects from scratch is nothing new for us.

Do I need to be tech-savvy to cooperate with you and order a software application?

You certainly do not have to be a software development expert, that’s what we’re here for 🙂 We welcome your experience in that matter if you happen to have any, but are prepared to guide you through the whole process and explain everything. Focus on your needs and we’ll deliver what you require.

Will a project manager be assigned to me as a contact person? Will this contact person be available throughout the time the software is being developed?

Yes. All our customers are assigned a liaison that serves as their guide and information source throughout our whole cooperation.

Will my liaison send me a progress report on a daily basis detailing the work that has been completed? What other pieces of information will they update me on? Will the progress report include a plan for the next sprint?

We send you a report every two weeks (i.e. after each sprint, when the next version of the software is completed) or every month if you prefer. The report includes info on what we plan to achieve in the next sprint. Apart from that you are welcome to contact us any time either in person, via Skype, phone, e-mail or live chat. During work hours we usually answer after no more than few minutes.

Can the software be upgraded in the future as new technology becomes available?

Of course! We are always happy to improve, upgrade and further develop our work.

Will development include the creation of prototypes and demo versions that I can try out?

We would not call it exactly a demo version but using Agile Methodolgy compels us to create operating software as soon as possible and later just add next features along the process. Therefore, you’ll be able to examine and test your software very early.

Why should I choose you and not hire my own software development team?

Hiring your own software developers can be a really smart choice, however, recruitment process is time-consuming and the costs of keeping an in-house programming team are very high. You’ll probably need to employ your own  software engineers sooner or later but hiring us can help you save a lot of money and time (which is basically the same in a business project).

How can I be sure you work at my project as much as you declare?

We thoroughly monitor our developers and control how much time they spend on each task down to the exact minute. We use Harvest softwares and tracker applications to track time spent on your project.

Could you please send me some CVs of your team to have a look at their skills and working experience?

Of course! Please contact us by our contact form or e-mail and we’ll send you complete info regarding our team members’ experience.

If you have any questions that we haven’t covered here, or if you would like to discuss how we can help your organization, contact us!

If you’re looking to outsource for the first time, then now is the time to get started. Try for yourself to see what benefits outsourcing brings with it. Get in touch with us to profit from our expertise.

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